Office of Dr. Enrico U. Balcos

1125 E 17th St, Suite N153 | Santa Ana, CA 92701

Phone: (714) 834 - 9458 | Fax: (714) 948 - 8248

Psychiatrist 

2018 Copyright EB Psych Solution, Inc. - All rights reserved

Frequently Ask Questions

Where does Dr. Balcos' sees patients?

EB Psych Soluton, Inc. is Dr. Balcos' primary private practice.  His practice is not affiliated with any group or other location.  

How do I know if I need to see a psychiatrist?

This is a very personal decision that is entirely up to you. If you have been suffering from any of the mental illness conditions,  it may be a good idea to seek help from a psychiatrist who is able to prescribed the medication needed to treat your condition

How long is my treatment?

This is a personal decision that is entirely up to you.  If you are on psychiatric medications however, it is important that you do see your psychiatrist on a monthly basis to determine stability on your current medications.

I already have a therapist that I see on a regular basis. Can I see Dr. Balcos for medication management check-ups only?

Yes, if you are currently under a care of a therapist, Dr. Balcos will work with your therapist in order to discuss and ensure that you get the treatment care you need. 

Do your patients get better?

Yes, results varies from each individual and the majority of patients who follow Dr. Balcos’s prescribed medication as instructed will notice improvement in their condition over time.

Do you see children as well as adults in your practice?

Yes,  Dr. Balcos' specializes in treating mental illness for children, teens and adults.

When do I get my medication refilled?

  • Medication refills are done every thirty (30) days or ninety (90) days depending on the type of medication, in exception of controlled substance medication. Controlled substance medications are refilled every thirty (30) days. 

  • If your condition has stabilized, a prescription for one (1) month is provided with up to two (2) refills or a ninety (90) day prescription is provided by the physician.

What if my medication is a controlled substance?

  • A patient must be seen each time at the office in order for the refill to be prescribed by the physician.

How often is a refill for a controlled substance?

  • Controlled substance medication are refilled every thirty (30) days by a physician. 

What is the patient's payment responsibilities?

  • Payment for services rendered is due in full at the time of service.

  • All co-pay, co-insurance and deductible are due in full at the time of service. 

Appoinment Reminder

Appointment reminder is available via phone call, text or email whichever you preferred and are usually done 5 in advance and 2 days prior to your scheduled appointment via automated.

Account Balance

If your account is more than 30 days past due, you will receive a letter stating that you have 10 days to bring account current. Partial payments will not be accepted unless otherwise negotiated.  Any account balance over 60 days will be subject to review for collection action.  If an account is sent to collection, it is the policy of this office to discontinue care.   

Cancellation / Missed / Late Appointments

Failure to keep your scheduled appointment will result in a fee of $60 unless you cancel at least twenty-four (24) hours prior to the appointment time.